Servicing over 60,000 online customers over the past eight years has taught us that less really is more. By weeding out less reliable welding equipment manufacturers, we can say without hesitation that the products we carry are the most trouble-free on the web. We are proud to be Miller Electric's largest online distributor in North America.

Standard Ground Residential & Commercial Shipping is free if shipped within the contiguous United States. Orders weighing less than 140 lbs will be shipped with FedEx or UPS Ground.

US Mail & P.O. Box Shipments: Cyberweld can no longer include US Mail shipments in our "free freight" offer. Customers providing only a P.O. Box for shipping will be quoted separately with the additional freight charges. Your order will not be shipped until we have your approval to add the additional freight charge, or are provided with a physical address deliverable by FedEx and UPS.

Air/Express Shipments: Next Day, Second Day or Three Day Air, on orders UNDER 140 lbs. TOTAL, are calculated in real time on your order form. Charges for air shipments OVER 150 lbs. WILL NOT be calculated in real time on your order and will be quoted separately via phone or email. Machines that weigh more than 150 lbs cannot be shipped via Air freight services.

Alaska or Hawaii Shipments: UNDER 140 lbs. MUST ship either Next Day or Second Day Air and shipping charges will be calculated in real time on your order form. Shipping charges on orders to Alaska or Hawaii OVER 150 lbs. WILL NOT be calculated in real time on your order and will be quoted separately via phone or email.

Puerto Rico Shipments:Any item offered for sale on Cyberweld weighing less than 115 lbs. is available for shipment to Puerto Rico via Next Day Air (1-3 days to Puerto Rico) or Second Day Air (3-5 days to Puerto Rico) ONLY. Shipping charges will be added in real time to your order, or quoted separately by telephone/email. Orders exceeding $2500 in total cost and larger power sources cannot be shipped to Puerto Rico.

CYBERWELD NO LONGER SHIPS TO CANADA

Yes, you may place your order over the phone with one of our customer service representatives. Cyberweld charges a $5.00 service charge for all phoned-in orders.

Yes, the minimum order charge is $25.00.

Sales tax for U.S. customers is charged to New Jersey shipping addresses only. Clothing and personal safety items are not taxed. Orders shipping to Puerto Rico will have a 6% excise tax added in real time on the order form.

Online payment is by Visa, MasterCard, American Express, Discover Card or PayPal. Cyberweld is a “Yahoo! Wallet” participating merchant. Cyberweld only accepts U.S. billed credit cards, and requires both a billing address & Vcode verification in order to accept a credit card. No C.O.D. orders or “purchase orders” are accepted.

American Express Customers: If you are using an American Express card and would like to ship to an address other than your credit card billing address, you MUST have that address added as an "alternate shipping address" to the American Express account. You can avoid order delays by adding your alternate shipping address before placing your order.

Orders may be paid in advance without a credit card by phoning the order in and then sending a certified check or U.S. Postal Service Money Order for the full amount of your order. Orders paid by money order will be held for 3 business days after receiving the payment. The mailing address for all payments is:
Cyberweld
P.O. Box 4370
Linden, NJ 07036

Personal Checks and Company Checks will NOT be accepted.

Cyberweld is a Yahoo! store. We use all of Yahoo’s continuously upgraded encryption and security software in our online order system.

No, Cyberweld does not offer any financing or deferred payment plans.

Yes, they may be purchased in $50, $100 and $500 increments. Gift Certificate codes are sent by email only, and will be sent to your recipient immediately upon order. The Gift Certificate must be purchased AND redeemed online only. Gift Certificates cannot be used toward telephone orders or on special order items.

Most orders will be delivered to your location within 3-7 business days via standard ground shipment. Orders placed online will receive email shipping and tracking information.

Air/Express orders: Next Day, 2Day, and 3Day Air orders placed before 1pm Eastern time will be shipped the same business day. Express orders placed after 1pm ET will be shipped the following business day. Saturday and Sunday ARE NOT business or shipping days.

Express and Ground delivery days are Monday-Friday only. Special arrangements may be made with Cyberweld by telephone if you require Saturday delivery.

Example: An order placed on Thursday at 3pm ET via Second Day Air will ship on Friday and be delivered on Tuesday.

Money-Back Guarantees will apply according to the policy of the freight company. Delays caused by circumstances beyond freight co. control (weather delays, businesses that are closed, street closings, etc) will be excluded from the Money-Back Guarantee, and the package will be delivered as quickly as possible.

Cyberweld requires signature on all machines, as well as packages with a total value exceeding $500. You may request that your delivery signature requirement be waived by entering a special request in the "Comments" section of our order form, or by making a special request by telephone before the order has shipped. Cyberweld cannot take responsibility for missing or damaged packages delivered without a signature at the request of the customer.

Full Cylinders: All FULL cylinders will require a signature at the time of delivery. This requirement cannot be waived under any circumstances.

External damage to all packages must be refused and Cyberweld must be contacted immediately. Internal damage must be reported to Cyberweld within 10 days of receipt. Damage claims will be refused if the item has been used, is not in original packaging, or was received more than 10 days earlier.

All items offered for sale on Cyberweld, with the exception of open boxes of filler metals and full cylinders, are returnable within 10 days of original purchase. All items must be returned in their original packaging and must be in brand new, unused, sellable condition. All returns will be subject to a restock fee of 5% of the original sales price, with a minimum restock fee of $5. All returns must have a Cyberweld-issued "Return Goods Authorization" number in order for credit to be given. The customer is responsible for all shipping charges back to Cyberweld.