Great product, misleading shipping
September 4, 2016
Purchased the 12VS for a job I was on and had been stick welding, in order to speed up production. I use my Trailblazer 325 to power the 12VS, and it runs flawlessly from it. The 12VS is in a very durable case, and with mobile welding, it has to be a durable product. With a small 12lb spool the suitcase is very portable, I often carry it anywhere from 50-75ft from my truck with ease, usually with the Bernard Q whip attached, so it's very portable. The digital readout is easy to see from the whip distance (15ft). The wire speed knob is very sensitive, which makes it difficult to quickly set to a specific speed on the high setting, so I mostly set it in a general area of 5-10ipm to what I want it; on the low setting, the knob is much less sensitive, but is only adjustable up to 200ipm. Being able to open the door fully while the suitcase is standing upright is very handy, and the case itself does not allow the unit to slide around (I frequently set the unit on stairs, and it stays put until I pick it up and move it). Very pleased with the unit overall.
ProsGreat machine, easy to set up/use, very durable.
ConsThe description could be more accurate, the unit comes with a set of contact tips, and the whip comes with a tip pre-installed along with a nozzle, neither of which are mentioned in the description.
Very displeased with the shipping, the info is incorrect and misleading. The shipping carrier is listed as UPS, but the machine comes via FedEx, which should be clarified via the shipping screen. I purchased two day air shipping on a Wednesday night, which would have placed the machine in my possession on Saturday had it been shipped via the listed carrier of UPS. Instead the unit was shipped via the unlisted carrier FedEX, which does not deliver on Saturday unless specifically requested. I had to make several phone calls between Cyberweld and FedEX in order to get the shipment flagged for Saturday delivery, and still ended up getting the machine on Monday. A complete waste of 140$ which could have been avoided had Cyberweld provided the correct shipping information up front; I could have selected 35$ ground shipping and had the machine on the same day as it arrived when paying 140$ for two day air. Cyberweld was easy to deal with on the issue, but that doesn't change the fact that the shipping information was still misleading, and should be corrected on the website.